Contact Us


Please write to us if you wish to know more about us or our product range.

Company : VSTECS Astar Sdn Bhd
URL address : https://www.ecsm-online.com.my
Email address : astar-b2b@vstecs.com.my

Headquarters (HQ)

Lot 3, Jalan Teknologi 3/5,
Taman Sains Selangor,
Kota Damansara,
47810 Petaling Jaya,
Selangor, Malaysia.

Telephone: 03-6286 8222 / 03-6419 8222 / 03-6419 8501

B2B Team :
Grace Cheong : 016-262 9768
CY Seng         : 011-2138 2683

Office Hours : Monday - Friday (9am-6pm)

SELF-Collect Counter
Telephone: 03-6286 8498 / 03-6419 8498
Collection Time : 9:30am-4:00pm


Tech Support & RMA Department
Telephone: 03-6286 8455 / 03-6419 8455
Email : rma@vstecs.com.my


SpareParts Team
Brand :
HP and Dell
Telephone: 03-6286 8434 / 03-6419 8435
Email : ecsmhpparts@vstecs.com.my


Maintenance Team
Brand :
HP and Dell
Telephone : 03-6286 8434 / 03-6419 8435
Email : ecsm2hpib@vstecs.com.my


VSTECS KU Team
for Non-APPLE Partner
Contact: Nor Baizura | Victoria Teo | SL Leau
Telephone: 03-6286 8446 / 03-6419 8415 / 03-6419 8405
Email : norbaizura@vstecs.com.my | victoriateo@vstecs.com.my | slleau@vstecs.com.my


Direction  Street View




Penang Branch

No. 1-8-3, Menara IJM Land,
No. 1, Lebuh Tunku Kudin 3,
11700 Gelugor,
Penang, Malaysia.


Telephone:
 016-262 9769 / 016-262 9770 / 016-201 2171

Direction  Street view

Johor Branch

0518, 5th floor, Wisma SP Setia,
Indah Walk 3, Jalan Indah 15,
Taman Bukit Indah,
81200 Johor Bahru,
Johor, Malaysia.

Telephone: 016-262 9754 / 016-262 9755

Direction  Street view

Kuantan Branch

A 43, 1st Floor, Jalan Tun Ismail 1,
Kuantan Perdana,
25000 Kuantan
Pahang,Malaysia. 


Telephone:
016-262 9771

Direction  Street view

Sarawak Branch

No. 3124, 1st Floor, Hong Seng Commercial Centre
Jalan Tun Ahmad Zaidi Adruce, 
93150 Kuching, 
Sarawak, Malaysia.


Telephone: 016-201 7075

Direction  Street view

Sabah Branch

Lot 12C F01 (A), 12th Floor, 
Block C, Kompleks Karamusing, 
88300 Kota Kinabalu, 
Sabah, Malaysia.


Telephone: 016-336 9770

Direction  Street view



Dell Service Center 1800 88 0432  URL

HP Service Center 1800-88-8588 / 016-299 6305 
URL

Asus Service Center 1 888 606 2787  URL
Email : AsusCareline2@asus.com
Details needed :
1) Serial Number :
2) Model :
3) Problem faced :


Huawei Service Center 1800 22 0086 
URL

 
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